PRIVACY POLICY

Last updated: 28 November 2025

At Kinetic Brandfire, we respect your privacy and are committed to protecting your privacy and being clear about how we use your information. This policy explains, in simple terms, what we collect and how we use it.

1. Information We Collect

We may collect the following types of information when you visit our website or interact with us:

Information you give us directly, such as:

  • Your name

  • Email address

  • Phone number

  • Any message or details you send through a form, email, or booking system

Information collected automatically, such as:

  • Your IP address

  • Browser type and device information

  • Pages you visit and how you use our website

  • Cookies or similar tracking technologies (if enabled)

2. How We Use Your Information

We use your information to:

  • Provide and improve our services

  • Respond to enquiries or messages you send us

  • Manage bookings or requests

  • Improve website performance and user experience

  • Send updates or marketing (only if you’ve opted in)

  • Meet any legal obligations we are required to follow

3. Sharing Your Information

We do not sell your information.

We may share personal information with:

  • Trusted service providers (e.g., website hosting, email, analytics)

  • Professional advisers if required (e.g., accountants, legal support)

  • Authorities if required by law

These parties only receive the information needed for their task and must keep it secure.

4. Cookies & Tracking

Our website may use cookies to help improve your experience. Cookies can:

  • Remember your preferences

  • Help us understand how people use our website

You can disable cookies in your browser settings, but some site features may not work as intended.

5. Data Security

We take reasonable steps to keep your information safe from loss, misuse, and unauthorised access. However, no online service is 100% secure, so we cannot guarantee absolute security.

6. Your Rights (Under NZ Privacy Law)

You have the right to:

  • Ask for a copy of the personal information we hold about you

  • Request corrections to any information that is incorrect or incomplete

  • Ask us to delete your information (where legally possible)

  • Opt out of marketing at any time

Just contact us at theteam@kineticbrandfire.com.

7. Links to Other Websites

Our website may contain links to third-party sites. We’re not responsible for their privacy practices, so we recommend reviewing their policies before using them.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If we make changes, we’ll update the “Last updated” date above. We encourage you to review this page occasionally.